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Live Chat - http://www.station.com/kb (Live Help tab). If you cannot find the answer through the knowledge base, click on the "Live Help" tab to chat live with a Account and Billing Support Representative. The Live Chat is open Monday to Friday, from 10:00am - 7:00pm PST (7:00am - 7:00pm PST for SWG customers).
Email Support - http://www.station.com/kb (Email Support tab). If you cannot find the answer through the knowledge base, click on the "Email Support" tab to email a Account and Billing Support Representative.
Phone Support - Available Monday through Friday from 10:00am - 7:00pm PST, except holidays, at 1-858-790-STAR (7827). If you have forgotten your password required to use our email or chat support, and cannot complete the "Forgotten your password" form, please feel free to contact us via our phone support, and we will assist you from there.
In-game Support – http://support.station.sony.com/petition (In-Game Support tab).
